Dr. Kaila Queen, MD – Family Physician | Scranton, PA

Dr. Kaila Queen, MD is a Family Physician practicing at her clinic in Scranton, PA. She is dedicated to providing high-quality, comprehensive, patient-centered family medical care. Dr. Kaila Queen is registered with The Pennsylvania State Board of Medicine and practices under the Pennsylvania Statutes, Title 63, Chapter 15 (Medical Practice Act of 1985).

Dr. Kaila Queen is currently welcoming new patients to her practice. Please call (570) 342-8500 to inquire or schedule an appointment. She provides continuous and comprehensive primary medical care for individuals and families across all ages and life stages. This includes preventative care, diagnosis and treatment of acute and chronic illnesses, and management of ongoing health needs, serving as the central point for patient care.

Dr. Kaila Queen serves patients of all ages and is committed to evidence-based medicine, patient education, and fostering collaborative physician-patient relationships. She provides consultations primarily in English. Dr. Kaila Queen is dedicated to improving the health and well-being of her patients and the Scranton community.

Dr. Kaila Queen addresses a wide range of common health concerns, including:

• Muscle Spasm: This involves an involuntary contraction of a muscle, often causing pain and limited movement.
• Low Back Pain: This common ailment can stem from various causes, ranging from muscle strains to more serious spinal issues.
• Cough: Coughs can signal various conditions, from simple infections to more serious respiratory problems.
• Black Hairy Tongue: This condition, characterized by a discoloration of the tongue, usually responds well to improved oral hygiene practices.
• Limb Swelling Caused by Fluid Overload: This swelling, or edema, can indicate underlying health issues and requires proper evaluation.
• Wheezing: This whistling sound during breathing often suggests airway narrowing and may require further investigation.
• Osteoarthritis of Foot: This degenerative joint disease affecting the foot can cause pain and stiffness.
• Confusion: This altered mental state can have multiple causes and necessitates a thorough medical evaluation.
• Bursitis: Inflammation of the fluid-filled sacs (bursae) cushioning joints can cause pain and restricted movement.
• Malaise and Fatigue: These widespread symptoms often indicate underlying health problems and warrant a complete medical assessment.
• Earwax Buildup: Excessive earwax can impair hearing and requires appropriate removal techniques.
• Postnasal Drip: This condition, characterized by mucus dripping down the back of the throat, can cause irritation and discomfort.
• Abdominal Pain: This symptom can have diverse causes and requires a comprehensive medical evaluation.
• Restless Leg Syndrome: This neurological disorder causes an irresistible urge to move one's legs, often interfering with sleep.

Please note: This list highlights some common health concerns that Dr. Kaila Queen addresses and is for informational purposes only; it does not constitute medical advice. The range of conditions a Family Physician manages is broad, and this list is not exhaustive. For a comprehensive understanding of how she can assist with your specific health needs or to discuss any particular symptoms you are experiencing, it's always best to schedule a consultation. Accurate diagnosis and personalized treatment plans are developed based on individual patient evaluations.

Dr. Kaila Queen offers a range of services to meet her patients' healthcare needs, such as:

• Joint Fluid Test: This test analyzes fluid from a joint to help diagnose conditions like arthritis.
• Arrhythmia Screening: This screening helps detect irregular heartbeats, a potential sign of heart conditions.
• Prostate Cancer Screening Exam (DRE): This digital rectal exam is a crucial part of prostate cancer screening for men.
• Alcohol Misuse Screening and Counseling: This service helps identify and address alcohol-related problems.
• Bacteriuria Screening: This screening detects bacteria in the urine, which could indicate a urinary tract infection.
• Strep Test: This rapid test helps diagnose strep throat.
• Cardiovascular Stress Test: This test assesses the heart's response to stress, aiding in the diagnosis of heart problems.
• Breast Cancer Screening: This involves mammograms and clinical breast exams to detect breast cancer early.
• Fecal Occult Blood Test for Colorectal Cancer: This test detects hidden blood in the stool, which may indicate colorectal cancer.
• Chlamydia Infection Screening: This test helps detect chlamydia, a common sexually transmitted infection.
• Geriatric Assessment: This comprehensive assessment addresses the unique health needs of older adults.
• Hepatitis Screening: This screening detects the presence of hepatitis viruses.
• Prostate Cancer Screening: This screening uses various methods to detect prostate cancer early.
• Worker's Compensation Evaluations: These evaluations assess work-related injuries and illnesses.

Please note: This list highlights some of the key services that may be offered by Dr. Kaila Queen. Service availability can change and not all services listed may be appropriate or offered to every patient. The scope of services can vary. For a comprehensive understanding of all available services or to discuss your specific healthcare needs, it's always best to schedule a consultation. Some specialized procedures or advanced diagnostic tests may require referral to a specialist.

All medical services are provided in accordance with the standard scope of practice for Family Physicians in Pennsylvania and adhere to the ethical and professional guidelines set forth by The Pennsylvania State Board of Medicine.

Dr. Kaila Queen is dedicated to partnering with patients to achieve their unique health objectives. Whether it's managing common concerns or pursuing preventative wellness, she helps patients set and reach meaningful goals. The following examples illustrate how this collaborative approach with Dr. Kaila Queen can make a difference in patients' lives:

• With proper guidance and diligent oral hygiene, patients experiencing black hairy tongue find their discoloration fades, restoring their confidence in their smile. This often allows them to comfortably resume social interactions and enjoy food and drink without self-consciousness.
• Patients experiencing confusion found relief through careful assessment and personalized care, leading to improved cognitive function and a return to their cherished social activities and independent living. This restored clarity allowed them to reconnect with loved ones and engage more fully in life.
• With careful management, patients experience a significant reduction in limb swelling, enabling them to comfortably participate in previously restricted activities like walking and gardening. This improved mobility greatly enhances their overall quality of life.

These scenarios are illustrative examples of how patients, with the support of Dr. Kaila Queen, can achieve positive health outcomes and resume meaningful activities. Individual results may vary and depend on many factors specific to each patient. She will work with you to define and achieve your personal health goals.

The practice is situated in a family medicine practice in the Scranton, Pennsylvania area. It is conveniently located near key city attractions and public services in Scranton and is generally accessible via local transportation options serving Scranton. The clinic is designed to be accessible to all patients, with features to accommodate various mobility needs. Patients usually find parking readily available in the vicinity of the practice.

Understanding your insurance coverage is an important step in planning your healthcare with Dr. Kaila Queen. The clinic may accept a variety of insurance plans. Below is a list of some insurance networks that Dr. Kaila Queen or the clinic may be affiliated with. However, this list is subject to change and may not be exhaustive.

• Aetna
  • Plan: APCN Open Access Aetna Select
  • Plan: Choice Plus, Type: POS II
  • Plan: Elect Choice (Open Access), Type: EPO
  • Plan: Managed Choice (Open Access), Type: POS
  • Plan: Open Choice, Type: PPO
  • Plan: Premier Care Network APCN Choice (OAMC), Type: POS II
  • Plan: Premier Care Network Plus - Innovation Health
  • Plan: Select
• Amerihealth
  • Plan: Personal Choice, Type: PPO
• Blue Cross Blue Shield
  • Plan: Blue Card, Type: PPO
• Capital Blue Cross
  • Plan: Capital Blue Cross PPO
• CareFirst BlueCross BlueShield
  • Plan: BluePreferred, Type: PPO
• Cigna
  • Plan: Cigna PPO
  • Plan: Open Access Plus
• Connecticare
  • Plan: Flex Connecticut, Type: EPO
• Curative
  • Plan: Curative EPO
  • Plan: Curative PPO
  • Plan: Curative PPO Plus
• Excellus BlueCross BlueShield
  • Plan: BluePPO HSA, Type: PPO
  • Plan: SimplyBlue/Simply Blue Plus, Type: PPO
• First Health
  • Plan: First Health (Coventry Health Care), Type: PPO
• Geisinger Health Plan
  • Plan: Geisinger Choice with no Referral, Type: PPO
• Highmark Blue Cross Blue Shield
  • Plan: BCBS, Type: PPO
  • Plan: Community Blue, Type: PPO
  • Plan: PPOBlue, Type: PPO
  • Plan: myBlue Access, Type: EPO
• MVP Health Care
  • Plan: MVP Health Plan, Type: EPO
• UnitedHealthCare
  • Plan: Choice Plus, Type: POS
  • Plan: MD IPA/Optimum Choice HMO/Preferred POS HMO, Type: HMO-POS
  • Plan: Navigate, Type: HMO
  • Plan: Navigate, Type: POS
  • Plan: Nexus Open Access
  • Plan: Options, Type: PPO

Important Note on Insurance Verification:

Insurance networks and accepted plans can change frequently and without prior notice. The list above, if provided, is for general guidance only and may not be completely up-to-date or cover all specific plans within a network. It is imperative that patients personally verify that Dr. Kaila Queen is currently an in-network provider for their specific insurance plan, and fully understand all coverage details (including co-pays, deductibles, co-insurance requirements, and any need for referrals or pre-authorizations for services with Dr. Kaila Queen) by contacting their insurance provider directly BEFORE scheduling an appointment. You should also confirm acceptance of your specific plan with our office at (570) 342-8500 when you call to schedule. While our staff can assist with general insurance questions, your insurance company is the definitive source for your coverage information. Understanding your benefits ahead of time helps prevent unexpected out-of-pocket expenses.

Please be aware that some services, such as certain preventative screenings not covered under your specific plan, administrative forms, or non-medically necessary procedures, may not be covered by insurance and could be your financial responsibility.

Dr. Kaila Queen may be affiliated with one or more local hospitals to ensure seamless care for patients requiring hospitalization. Affiliations can include:

• Geisinger Wyoming Valley Medical Center (Wilkes Barre, PA)
• Geisinger Community Medical Center (Scranton, PA)

She is Board Certified in Family Practice by the American Board of Family Medicine.

Here are answers to some common questions about care with Dr. Kaila Queen:

Are services from Dr. Kaila Queen typically covered by health insurance in Pennsylvania?

Dr. Kaila Queen, as a Family Physician in Pennsylvania, likely accepts a variety of health insurance plans, including major private insurers, Medicare, and potentially state Medicaid programs. However, patients must always verify with their specific insurance provider AND with our clinic's office prior to an appointment to confirm that Dr. Kaila Queen is 'in-network' for their plan and to understand their specific coverage details, co-pays, deductibles, co-insurance, and any referral requirements for specialist visits if applicable. Some services (e.g., most cosmetic procedures, some administrative forms, non-medically necessary visits) may not be covered by insurance and could result in out-of-pocket expenses. Please ask the clinic about policies for uninsured or self-pay patients if applicable.

Do I typically need a referral to see Dr. Kaila Queen as my Family Physician, or to see a specialist?

Generally, you do not need a referral from another doctor to see Dr. Kaila Queen to establish care as your Family Physician/Primary Care Physician (PCP), provided she is accepting new patients. However, to see most medical specialists (e.g., cardiologist, dermatologist), Dr. Kaila Queen will typically provide a referral after an assessment. Many insurance plans, particularly HMOs (Health Maintenance Organizations), do require a referral from your designated PCP (Dr. Kaila Queen, if so chosen) for specialist visits to be covered. PPO (Preferred Provider Organization) plans may offer more flexibility for self-referral to specialists, but this might result in higher out-of-pocket costs if the specialist is out-of-network or if a referral would have secured better coverage. Always check the referral requirements of your specific insurance plan.

Does Dr. Kaila Queen at your clinic offer telehealth (virtual video or phone) appointments?

Yes, Dr. Kaila Queen at our clinic may offer telehealth (virtual video or phone) appointments for certain types of consultations when clinically appropriate, permitted by state regulations, and covered by your insurance plan. These can be convenient for discussing some test results, managing stable chronic conditions, certain prescription renewals (not typically for new controlled substances), or some mental health follow-ups. However, many conditions, new significant problems, or situations requiring a physical examination (like listening to your heart/lungs or examining a rash) will still necessitate an in-person visit for accurate assessment and diagnosis. Please discuss with our reception staff or Dr. Kaila Queen if a telehealth appointment might be suitable for your specific needs. Insurance coverage, co-pays, and deductibles for telehealth visits can vary significantly by plan and insurer; please verify with your insurance provider and our clinic regarding your specific plan's coverage for telehealth services with Dr. Kaila Queen before scheduling such an appointment.

What does it mean for Dr. Kaila Queen to be 'in-network' or 'out-of-network' with my health insurance?

'In-network' means Dr. Kaila Queen (or the clinic she practices at) has a contract with your health insurance company. This contract typically includes agreed-upon (often discounted) rates for services. Seeing an in-network provider usually results in lower out-of-pocket costs for you, such as lower co-pays and co-insurance, once your deductible is met. 'Out-of-network' means there's no contract between the provider/clinic and your insurer. If you see an out-of-network provider, your insurance may cover a much smaller portion of the bill, or none at all, and you could be responsible for the difference between what the insurer pays and what the doctor charges (this is sometimes called 'balance billing'). It is always best to verify Dr. Kaila Queen's network status directly with your insurance plan by calling the member services number on your card or checking their online provider directory AND confirming with our clinic before your appointment.

What should I do if I have an urgent medical issue when the clinic is closed?

If you have a life-threatening medical emergency (such as severe chest pain, difficulty breathing, stroke symptoms, or major trauma), please call 911 or go to the nearest hospital emergency department (ER) immediately. For urgent, non-life-threatening issues that cannot wait until our clinic reopens (like minor sprains, UTIs, or worsening cold/flu symptoms), you may consider visiting an urgent care center. Some practices, like ours, may have an on-call physician or an answering service that can direct you to appropriate care or provide advice for urgent patient queries after hours; please check our clinic voicemail [(570) 342-8500] or website for specific after-hours instructions. Your insurance plan may also offer a 24/7 nurse advice line that can help you determine the best course of action.

What is 'continuity of care' and why is it important with a Family Physician like Dr. Kaila Queen?

Continuity of care refers to the process where your Family Physician, Dr. Kaila Queen, sees you for your health needs on an ongoing basis, rather than seeing different doctors for different issues. This consistency is valuable because Dr. Kaila Queen becomes familiar with your medical background, your lifestyle, and what's 'normal' for you. This knowledge aids in quicker diagnosis, more effective treatment plans, better chronic disease management, and ensures that your care is well-coordinated, especially important when dealing with multiple specialists or navigating complex insurance plans. It's about having a trusted healthcare partner throughout your life who understands your complete health picture.

Can Dr. Kaila Queen help with mental health concerns like anxiety or depression?

Family Physicians like Dr. Kaila Queen are integral to supporting patients' mental health in the US. She can assess symptoms of common mental health conditions (e.g., anxiety, depression, ADHD - initial screen), offer initial treatment options including counseling on coping mechanisms and medication if suitable, and connect you with more specialized mental health professionals or resources within the community if your needs are more complex or require specific psychotherapies not offered in-office. Your overall well-being, both physical and mental, is important to Dr. Kaila Queen.

How do I get a prescription refilled by Dr. Kaila Queen?

For most routine prescription refills, please contact your pharmacy first, ideally 5-7 days before you run out of medication. Your pharmacy can often send an electronic refill request directly to Dr. Kaila Queen's office. Please allow at least 24-72 business hours for these requests to be processed by Dr. Kaila Queen and the pharmacy. For certain medications (e.g., controlled substances like opioids or stimulants, or medications requiring close monitoring like blood thinners), or if it has been a significant time (e.g., as determined by Dr. Kaila Queen, often 6-12 months) since your last review with Dr. Kaila Queen, an appointment will likely be required to assess your condition, ensure the medication is still appropriate and at the correct dose, and meet regulatory requirements. Some insurance plans may require prior authorization for certain medications, which our office can help initiate, but this can add time. It is always best to request refills proactively and not wait until you are completely out of medication.

531 Mt Pleasant Dr
Scranton PA 18503
Phone: (570) 342-8500

Dr. Kaila Queen, MD is regulated by the Pennsylvania Statutes, Title 63, Chapter 15 (Medical Practice Act of 1985) in Pennsylvania and is licensed by The Pennsylvania State Board of Medicine.

National Provider Identifier (NPI): 1477936268

Registration can typically be verified through The Pennsylvania State Board of Medicine website or by direct inquiry.

The information on this profile is for general informational purposes only and does not constitute direct medical advice from the physician named. Family Physicians like Dr. Kaila Queen are skilled in managing a wide range of health issues. For urgent or life-threatening emergencies, please call 911 or visit the nearest emergency department. It is always recommended to maintain open communication with your Family Physician about all aspects of your health, including any treatments received from other practitioners or specialists.